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30 stories for 30 years

Pokesdown centre home to charity for 20 years

Standing derelict in 1995, the former Pokesdown Science, Art and Technical School in Christchurch Road in Bournemouth was boarded up when we discovered it... Read more.

finding wellbeing through walking

Many of us take going for walks for granted. We are so used to breathing in fresh air and feeling the sun on our faces that we can’t imagine a time when our age or health might prevent us from venturing out... Read more.

changing perceptions with video

In a rapidly-changing digital age, Healthwatch are constantly on the search for innovative ways to engage with younger people...Read more.

Volunteers ‘mystery shopping’ GPs had significant impact

Volunteers are the eyes and ears of everything we do within local communities. As a national consumer champion for health and social services, Healthwatch needs volunteers to help them reflect the views and concerns of local people... Read more.

leaving behind an important legacy

When Douglas was introduced to Help & Care he was bed bound. He didn’t have any family and hadn’t married so Help & Care provided the support he needed to enhance his life. Douglas relied on Help & Care to be his voice and was grateful for the visits he received from the advocacy team while he was in hospital....Read more.

Gardening for the mind

"I have no idea what I'd be doing if it wasn't for roots, it's done so much for me." Dan* is now in his twenties. He's been a volunteer for Help & Care's Roots program for three years...Read more.

We make a difference to your health and social services

Healthwatch is a national consumer champion in health and care that aims to make a difference in your communities. Talking to you about your experiences allows us to identify trends and look at what needs rethinking. Read more.

A new venture for Help & Care

Help & Care started a new venture last year when it launched its first ever charity shop. The shop in Southbourne Grove is where some of the charity’s earliest services were developed in 1985. Read more.

In the beginning there was 97p

Help & Care is celebrating its 30th anniversary in November. Starting with a budget of 97p and one part-time member of staff, the charity has completely transformed from when it began in 1985. Read more.

Volunteers at the heart of Help & Care

Volunteers have an established and vital role at Help & Care and make an important contribution to its success. We are committed to working with volunteers and are always looking for new ways to improve peoples lives with the help of volunteers. Read more.


Wayfinders are there to help

Tony* is in his 80s and was an engineer in the merchant navy, he was referred to the Wayfinders program by a friend in 2013. 25 years ago, Tony's house had burnt down and, because he didn't have insurance, he moved into a caravan in his garden. He's lived there ever since...Read more.


Handworks Plus - there for you!

Melina contacted Handiworks Plus on behalf of her elderly mother who has short-term memory problems. Her mother was moving from her home into independent living at Craigleith House which is a housing establishment in Bournemouth for older people... Read more.


Champions help their community

In 2008, nearly 50% of houses in West Moors were occupied by pensioners. Poor transport links in the rural area is often why people stay in hospital for longer than necessary. It's also why some people have to go into care homes and why many can no longer attend church or social clubs...Read more.


Cutting edge research about being 'gay and grey'

The report ‘Gay & Grey: Lifting the Lid on Sexuality and Aging’ was produced in partnership with Bournemouth University. At the time it was one of the largest pieces of research led by and directly involving gay men and women... Read more.


Always ahead of its time

We as a business hold innovation as one of our key values and it’s something we’ve demonstrated on numerous occasions over the past 30 years. Read more.


Our hidden volunteers

It’s incredibly important for a charity to have good governance and to also take it seriously. As a business, and a charity, we want to be held to account and our trustees ensure that all of our decisions are in the company’s best interests... Read more.


Help & Care the 'largest providers' of local Healthwatch activity

Throughout our 30 years we have always understood the need to collaborate with other organisations. I put the majority of our success down to the fact we know how to work well with other companies and we are also happy to adapt with the changing needs of the sector... Read more.


the CEO's Highlights and successes

What are Mark Sharman, the CEO of Help & Care's highlights over the past 30 years and what does he think is the secret to the charity's success?... Read more.


We make a difference to your health and social services


Healthwatch is a national consumer champion in health and care that aims to make a difference in your communities. Talking to you about your experiences allows us to identify trends and look at what needs rethinking... Read more.