Our Carerslink helpline provides a one-stop information and support service for Carers of all ages who live in Dorset.
We aim to provide tailor-made support for any person that calls the Carerslink number.
The type of support we can offer includes:
A confidential listening ear
Signposting to other organisations
Helping carers get all the right benefits
Support to carers groups
Linking in with GP practices in Dorset
Carers information and training courses
Short Break Service
The Short Break Service is available to carers in Dorset who look after a friend or relative with an illness or disability and who cannot be left alone.
Our team organise for a carer from a registered agency to accompany the person you care for so you can enjoy peace of mind while you take a break.
The Short Break Service strives to provide a service which is tailored to individual needs and recognises the importance of providing care which is suited to you and the person you care for.
How to use the Short Break Service
To take advantage of this service, the cared for person must be over the age of 18, and must pay council tax to Dorset County Council and will need to have a carers needs assessment - this is not a financial assessment, but a tool to ensure your needs as a carer are recognised.
Please contact us to find out how to access this service. Due to the funding from Dorset County Council there is only a small charge of £4 per hour for the Short Break Service.
Help and Care work in partnership with Dorset County Council to provide the Short Break Service.
The Carers Individual Support Scheme (CISS)
The Carers Individual Support Scheme offer one-off payments of up to £300 for carers who live in Dorset and care for a person living in Dorset (excluding Bournemouth and Poole). Both the carer and the cared for person must be over sixteen years of age.
These payments can be used for:
activities or services that can support carers to remain mentally and physically well.
supporting carers to enable them to have a fulfilling family and community life
helping carers fulfill their educational and employment potential
How to apply:
You will need a professional who is aware of your caring responsibilities, for example, your GP, social worker or carers caseworker, to sign the form too. When you have completed your form post it to us at
Help and Care
896 Christchurch Road
Bournemouth BH7 6DL
For futher information or to request an application form contact
0300 111 3303
The Carers Individual Support