Independent advocates help to ensure your rights are upheld and that your views, wishes and needs are heard, respected and acted upon.
Care Act Advocacy
The Care Act says that the person must have ‘substantial difficulty’ taking part in assessments and reviews of their care needs. The law doesn’t define what ‘substantial difficulty’ means, this is left to the social worker. The person may have difficulty in one or more of the following areas:
Understanding relevant information
Using or weighing up information
Communicating their views, wishes or feelings.
Our independent advocates can help people with:
- Needs assessments
- Carer’s assessments
- Care and support planning
- Care reviews
- Keeping safe from harm (safeguarding).
An independent advocates will support people to:
- Understand the process
- Communicate their views
- Understand their rights
- Challenge a local authority decision with which they disagree.
How do I make a referral for Care Act advocacy?
Referrals for Care Act advocacy must come from the Social Worker. To make a Care Act referral, please follow this link, which will take you to directly to Dorset Advocacy’s website who receive all Care Act Advocacy referrals on behalf of Help & Care.
We support all Carers in Bournemouth, Christchurch and Poole Council areas. If you have a difficult problem that we can’t help with such as with housing, benefits, or legal advice, we’ll signpost you to a specialist service with the right knowledge.
Our Independent advocates can help you in the following ways:
- Getting support for yourself or the person you care for from social services.
- Meetings with social services to assess your or their needs.
- Helping you to speak up about problems you are having.
I wouldn’t have got through my carer’s assessment without your help, thank you so muchTerry
Thank you for all your support in helping me to speak up about the struggles I had caring for my husband. We very much appreciated your understanding of a difficult situation which is much improvedAnne
I can’t tell you how much your support meant to me, I now have the respite services I need to carry on caring for my sonTracy
If you are not sure if you are eligible for this service, or would like to further discuss your needs, please get in touch.
Call us on 0300 111 3303 or email firstname.lastname@example.org