Independent advocates help to ensure your rights are upheld and that your views, wishes and needs are heard, respected and acted upon.
Care Act Advocacy
The Care Act says that the person must have ‘substantial difficulty’ taking part in assessments and reviews of their care needs. The law doesn’t define what ‘substantial difficulty’ means, this is left to the social worker. The person may have difficulty in one or more of the following areas:
Understanding relevant information
Using or weighing up information
Communicating their views, wishes or feelings.
Our independent advocates can help people with:
- Needs assessments
- Carer’s assessments
- Care and support planning
- Care reviews
- Keeping safe from harm (safeguarding).
An independent advocate will support you to:
- Understand the process
- Communicate their views
- Understand their rights
- Challenge a local authority decision with which they disagree.
Issue based Advocacy
When you need help with a particular problem, independent advocacy can help you have your views and wishes heard. If you live in Dorset or the BCP council area and get help from social services, or care for someone who does, our advocates may be able to help
We help a wide range of people, including:
- An older person
- An adult with learning disabilities and/or autism
- An adult with physical disability or long-term conditions
- An adult experiencing substance misuse problems
- An adult with mental health needs
Our Independent Advocates can help you:
- Support you to communicate your needs
- Support you to secure your rights
- Represent your interests
- Support you to obtain the services you need
We support all Carer's in Bournemouth, Christchurch and Poole Council areas. If you have a difficult problem that we can’t help with such as with housing, benefits, or legal advice, we’ll signpost you to a specialist service with the right knowledge.
Our Independent Adcocates can help you in the following ways:
- Getting support for yourself or the person you care for from social services.
- Meetings with social services to assess your or their needs.
- Helping you to speak up about problems you are having.
I wouldn’t have got through my carer’s assessment without your help, thank you so muchTerry
Thank you for all your support in helping me to speak up about the struggles I had caring for my husband. We very much appreciated your understanding of a difficult situation which is much improvedAnne
I can’t tell you how much your support meant to me, I now have the respite services I need to carry on caring for my sonTracy
If you are not sure if you are eligible for this service, or would like to further discuss your needs, please get in touch.
Call us on 0300 111 3303 or email firstname.lastname@example.org