Local and national information and support

Local and national information and support

Help & Care Helpdesk

Telephone: 0300 111 3303

Open Monday to Thursday from 9.00am to 5.00pm and from 10.00am to 4.30pm on Friday.

Email:gateway@helpandcare.org.uk or visit our website: https://www.helpandcare.org.uk/services/information-and-signposting/factsheets/ to download our factsheets.

Leaflets and information are available in hard copy about where to go for advice regarding issues that affect carers and older people.


Care Quality Commission (CQC)

Tel: 03000 616161

Email: enquiries@cqc.org.uk


National body for monitoring all standards of care in the NHS, Social Services Care, Mental Health Care, and Private Health Care sectors. Monitors all standards of care in Nursing and Residential Care, Care Agencies and any establishment where care is delivered.


Carers UK

Carers Helpline: 0808 808 7777

Email: info@carersuk.org


Carers UK are a membership organisation of carers that campaigns to improve services and support for carers.


The Relatives & Residents Association

1 The Ivories

6-18 Northampton Street

London,N1 2HY

Advice Line: 020 7359 8136 (Monday – Friday 9.30am – 4.30pm)

Email: info@relres.org or visit www.relres.org

A national contact point for advice and issues regarding homes, Local or Health Authorities and Government Departments. They also produce a regular newsletter.


Help & Care offer a range of services and factsheets to older people, carers, and disabled people across Dorset. If you would like to know more about our information and support services, Advocacy, and our Handiworks Plus services, or you would like a copy of this factsheet in your own language, large print, Braille, or on audio tape or compact disc please contact us.

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