0300 111 3303

Local and national information and support

Help & Care

Telephone: 0300 111 3303 
Open Monday to Thursday from 9.00am to 5.00pm and from 10.00am to 4.30pm on Friday.

Email: contact@helpandcare.org.uk or carerslink@helpandcare.org.uk
Or visit our website: www.helpandcare.org.uk to download our factsheets.

Contact Help and Care’s “Gateway” service for copies of leaflets and information about where to go for advice. Help and Care also has factsheets regarding issues that affect carers and older people. 


Care Quality Commission (CQC)

National Correspondence Centre
Citygate
Gallowgate
Newcastle-on-Tyne
NE1 4PA
Tel: 03000 616161
Email: enquiries@cqc.org.uk
www.cqc.org.uk

National body for monitoring all standards of care in the NHS, Social Services Care, Mental Health Care, and Private Health Care sectors. Monitors all standards of care in Nursing and Residential Care, Care Agencies and any establishment where care is delivered.


Carers UK

20 Great Dover Street
London
SE1 4LX
Tel: 020 7378 4999
Email: info@carersuk.org
www.carersuk.org

Carers Helpline: 0808 808 7777   - Opening hours: Wednesday and Thursday 10am – 12pm and 2pm – 4pm.
Email: adviceline@carersuk.org
 
Carers UK are a membership organisation of carers that campaigns to improve services and support for carers.


The Relatives & Residents Association
 
1 The Ivories
6-18 Northampton Street
London, N1 2HY
Advice Line: 020 7359 8136 (Monday – Friday 9.30am – 4.30pm)
Email: info@relres.org or visit www.relres.org


A national contact point for advice and issues regarding homes, Local or Health Authorities and Government Departments. They also produce a regular newsletter
 

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