0300 111 3303

Being registered with a hearing impairment

You do not have to be registered to be eligible for services, registration does not automatically mean that you qualify for services. For further information contact your local Sight and Hearing Team (see below).

 Registration is voluntary and may entitle you to a range of concessions:

• VAT exemption to buy necessary equipment

• Discounts for leisure activities

• Discounted travel on public transport

 

Sight & Hearing Teams – Social Services

Your local Adult Social Services will have a Sight & Hearing Team and they can help you with support and information. Contact the following numbers:


Christchurch & Dorset: - 

Dorset Direct: 01305 221016
Minicom: 01305 267933
Email: adultaccess@dorsetcc.gov.uk
Website: www.dorsetforyou.gov.uk


Poole Helpdesk: - 
Tel: 01202 633902
Fax: 01202 633634
Minicom: 01202 633630
Email: sshelpdesk@poole.gov.uk 
www.boroughofpoole.com

Services available include:
• Practical advice about how to manage in your own home

• Information about specialist equipment to help you with day to day living

• Registration of hearing impaired people where appropriate

• Access to support groups

• Details of local and national voluntary agencies who also offer advice and support

Dorset Adult AccessTeam (for people in East Dorset): 01305 221016

Services available include:
• Practical advice about how to manage in your own home

• Information about specialist equipment to help you with day to day living

• Registration of sight impaired people where appropriate

• Access to support groups

• Details of local and national voluntary agencies who also offer advice and support

Christchurch Sight and Hearing Services

Christchurch Sight and Hearing Team are specialist workers who are there to listen to your needs and offer support. They can talk to you about your hearing condition, how it
might affect your future, give advice about registration and tell you about other organisations able to help. Assessments conducted by the team will give you ample
opportunities to talk about all your circumstances and needs, and will always take into account any needs that derive from your ethnic background or cultural beliefs. A support plan will be drawn up to show how your needs will be supported. You will be provided with a copy of this. The team are able to support you with a wide range of practical advice about monetary benefits, housing, leisure and educational opportunities, personal care, meal provision, and suitable equipment, all aimed at helping you maintain your independence.
Sight and Sound Centres are drop-in information centres staffed by the Sight and Hearing Team for people with a visual or hearing impairment. The centres are located throughout Dorset, a local Sight & Sound Centre for residents of Christchurch is located at:


Christchurch Sight & Sound Centre

Christchurch Library
Druitt Buildings
High Street
Christchurch
BH23 1AW
Tel: Dorset Direct 01305 221016 – for further information

Open: Wednesday between 9.30am – 12noon.

Poole Sight and Hearing Team

The Sight and Hearing Team provide services for people with hearing loss in Poole, both children and adults. The Sight and Hearing Team specialists provide advice and assistance to help you make adjustments so that you can cope more easily. The team work closely with the Audiology Clinic in Shelley Rd Boscombe.
The team can help you by carrying out an assessment of your needs looking at safety in the home, your mobility, communication needs, listening to your experiences and concerns, offering practical and emotional support. They can then offer you support and advice, equipment, mobility training, advice about benefits, information about support groups, advice about daily living skills, liaising with other professionals on your behalf or advising you who to contact. Support and advice about equipment is also available via:

Dorset Blind Assoc
17 Bournemouth Road
Lower Parkstone
Poole
BH14 OEF
Tel: 01202 712860

Dorset Sight and Hearing Team

Dorset Sight and Hearing Team are specialist workers who are there to listen to your needs and offer support. They can talk to you about your sight condition, how it
might affect your future, give advice about registration and tell you about other organisations able to help. Assessments conducted by the team will give you ample
opportunities to talk about all your circumstances and needs, and will always take into account any needs that derive from your ethnic background or cultural beliefs. A support
plan will be drawn up to show how your needs will be supported. You will be provided with a copy of this. The team are able to support you with a wide range of practical advice about monetary benefits, housing, leisure and educational opportunities, personal care, meal provision, and suitable equipment, all aimed at helping you maintain your independence.
Sight and Sound Centres are drop-in information centres staffed by the Sight and Hearing Team for people with a visual or hearing impairment. The centres are located throughout Dorset.

There are local Sight & Sound Centres at the following locations:

Wimborne Sight & Sound Centre

The Hanham Centre
Hanham Road
Wimborne

Open by appointment only. Contact: 01929 553456 for further details and appointments

 

Christchurch Library

Druitt Buildings
High Street
Christchurch
BH23 1AW

Open for appointments Wednesday 9.30am – 12.30pm. Contact 01929 553456 for further details and appointments.

 

Dorchester Sight & Sound Centre

Dorchester Day Centre
Acland Road, Dorchester

Open: Wednesday between 10am – 4pm (closed for lunch between 1pm -2pm).

 

Bridport Sight & Sound Centre

Allington Court
St Swithins Road
Bridport, Dorset
Tel: 01308 422234

Open Wednesdays between 10am – 1pm.

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