Support from local voluntary agencies, not for profit organisations and charities

Listed below are services available from local charities, voluntary agencies, and not for profit organisations offering support with daily living tasks that may not meet the criteria for help from Adult Social Care. They can also help you if you prefer to arrange services privately for yourself or a friend or relative you care for.


Volunteer Services – Help & Care, The Pokesdown Centre, 896 Christchurch Road, Bournemouth, BH7 6DL, Tel: 0300 111 3303, Email:

Help & Care volunteers are available to assist older people in Bournemouth and Christchurch with a wide range of tasks.  Here is a list of the types of task they will undertake with the necessary covering charges.  Charges are 45p per mile to meet volunteer mileage expenses, plus any other costs (e.g. parking charges). Donations are appreciated, to maintain service. Volunteer working hours are usually 10am – 4pm.

Telephone Support Service: Free weekly calls from a volunteer, to keep in touch and help with information and extra support as required.

Driver Escorts (Essential Appointments): If you are frail or disabled, our Driver Escorts can collect and accompany you to essential appointments and return you safely home. (Medical type appointments where support needed). Charges apply.

Driver/Activity Companions: Where support is required to boost confidence, and encourage independence volunteers could collect and accompany you to appointments or social/lunch clubs. Charges apply.

Shopping Companions: reserved for one off urgent cases i.e.:  discharge from hospital, or for those waiting for a Care Package through Adult Social Care. Charges apply.

Befrienders (Admin): Visit you at home and help you sort out paperwork such as correspondence, form-filling, writing letters, finance and bills, junk mail etc.  Charges apply.

Befrienders (Social): Visit you at home for a chat or to share a hobby or pastime.  Charges apply.

Befrienders (Odd jobs): Visit you at home and help you with odd jobs such as decluttering, taking (small) unwanted items to charity shops, packing for hospital admission, and basic computer tuition.  Charges apply.

Money Friends: Visit you at home to offer practical help (but not financial advice), to those suddenly faced with managing their finances.  Charges apply.

Tasks can only be carried out during normal volunteer working hours (10am – 4pm Mon – Friday).  Most of the above tasks are available on an occasional or regular basis as required but dependent on volunteer availability.  A home assessment visit by Help & Care staff may be required before any visits can be arranged. All Help & Care volunteers are trained and DBS checked.

Help Around the Home – Age UK Bournemouth, 700 Wimborne Road, Winton, Bournemouth, Dorset, BH9 2EG, Tel: 01202 530530 (Office open Monday – Friday 9.30am – 4pm), Email:

Support is available for people aged 60 and over who live in the Bournemouth area and the close surrounding areas. Services include:

  • support with domestic chores such as shopping, ironing, and cleaning
  • light garden maintenance (mowing the lawn, planting, pruning, weeding)
  • one to one support with computers, tablets, mobile phones including installation and set-up, tuition on the use of Skype, printer problems, uploading photos etc.
  • sitting service, someone to sit with a relative or friend you care for while you have a break
  • someone to pop-in and check on a relative or friend you care for when you are unable to do so
  • help accompanying you or a friend or relative to appointments or social activities
  • help with de-cluttering, dog walking, help with correspondence and bill paying.


Contact the office for further details and charges. You can also be referred via a relative or friend, or via a health or social care professional.


Place Next Door Community Centre, 1 Latimer Road, Winton, BH9 1JY, Tel: 01202 517989, Email:  

The Salvation Army offer the following services to people who would like assistance with:

Assisted Bathing – appointments available via reception.

Chiropody – appointments available for footcare requiring a chiropodist.

Foot Care – appointments available for toenail cutting and general footcare.

Ladies Hairdressing – appointments available on a Wednesday morning.

Men’s Barbers – appointments on a Monday morning, contact 01202 535615.

Other services available during the week include friendship and activity clubs, a Stroke support group, groups for young children and teenagers, and a drop-in service called “Treasure” – supporting women through domestic abuse. There is also a reasonably priced restaurant that is open Monday to Saturday 10am – 2pm.

For further information about charges and to arrange appointments please contact the reception desk on 01202 517989. Alternatively pop in to the centre in advance to arrange an appointment.

Befriending and Good Neighbour groups

There are also befriending/good neighbour groups across Dorset that may be able to help you with small “one of” tasks around the home or to help you get to an appointment. Further information is available from the Help & Care factsheet “Befriending” – call 0300 111 3303 to ask for one to be sent to you, email: or go online at .


Further information is also available from  check to see what is available in your area.


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