0300 111 3303

Disposing of unwanted items in Poole

Poole Borough Council provides Poole residents with three different types of wheelie bin for refuse collection.
• Black bin – for general household refuse

• Blue bin – for recycling items

• Green bin – for garden waste

All bins need to be ready for collection by 7am on your usual collection day and need to be placed adjacent to the pavement or in an easily accessible position in your front garden (if your property fronts onto the road). If you live in a property that does not front onto the road then you will need to leave your bins on the pavement alongside the nearest road that the refuse collection vehicle is able to access. Bin lids must be closed with no extra bags, boxes, or loose refuse left alongside. If you have extra refuse you must arrange to dispose of this yourself or keep it to put into next weeks collection.

Pull out service: If you have difficulty moving your refuse, recycling, or garden waste bin you can contact the council and ask for assistance and/or a smaller bin. For further details contact:

Environmental & Consumer Protection

Unit 1, Newfields Business Park
2 Stinsford Road
BH17 0NF
Tel: 01202 261700
Email: environment@poole.gov.uk

For further information contact Pull out service.

Green Bin – garden waste recycling scheme

Every household in Poole can now opt in to receive a garden waste collection service from outside their home.The fortnightly service runs from the beginning of March to the end of November and a double shift of refuse vehicles is used to maximize the efficiency of the vehicle fleet. Poole will charge for refuse, recycling and green waste wheeled bins delivered to new properties.


No charge for replacement bins that are required for damage, requested bin size changes, lost or stolen. Bear in mind that if a bin has been damaged due to an insurable incident
such as fire, then a charge will be made and should be recouped by the property owner as part of the insurance claim.


By credit cards or by cash at Unit 1 New Fields Business Park, Stinsford Road, Poole BH17 ONF.
Customer services on 01202 261700

The items you are able to put into the 'green bin' include:

• Cardboard

• Grass cuttings

• Plants and weeds

• Leaves

• Twigs

• Branches and bark

• Cut flowers

• Pot plant compost

Please do not put the following items in your green bin:

• Plastic – any type

• Bin liners, plastic bags

• Plant pots

• Food or kitchen waste

• Soil, turf, ashes or garden chemicals

• Stones and rubble

• DIY rubbish, timber or sawdust

• Animal waste or bedding

• Metal or glass

You can opt out of having a ‘green bin’ if you do not have any garden waste. However if you live in an area where the scheme currently operates, garden waste will no longer be accepted in the black household refuse bin. If you wish to home compost your garden waste the council can provide you with a compost bin at a subsidised rate.

 Clinical waste

It is very unusual for householders to need to deal with clinical waste. Most households that are likely to produce clinical waste will have been advised of supporting collection services by their GP or local hospital. In general the following guidelines are in place:

• Sharps (eg. Needles) – local GPs have sharps boxes, as do local police stations. You should contact your local police station or GP directly.

• Nappies/incontinence pads – can be safely disposed of through the normal refuse collection service.

• Out of date medicines – should be returned to the local chemists for proper disposal.

• Other household clinical waste – contact your GP or local hospital for advice about collection. Contact Medical Transport Services for details of collection in East Dorset.

If you need more information, please 01202) 851322 and 01202 85152

Bulky household waste

Since August 2006 Poole Borough Council has been working in partnership with Dorset Reclaim to provide the bulky household waste collection service. Items such as:

• Beds

• Sofas

• Fridges/freezers

will be collected from Poole residents by staff operating from:

Dorset Reclaim

3 Didcot Road
Nuffield Industrial Estate
BH17 0GD
Tel: 01202 679080 – (main) 01202 679350 (Bulky Household Waste)
Email: george@dorsetreclaim.org.uk

Items will be collected within 5 working days, with a charge of £25 for the first item and £5 for each additional item taken on the same collection. Payment needs to be made in cash or by cheque made out to Dorset Reclaim and given to the collection team when they call.
If when the collection team call and the items you want removed are assessed as being fit to be reused the collection team will take them away free of charge. These items are then redistributed to people in need in the community after minor refurbishment.

Alternatively you could take the items yourself to the local Household Waste and Recycling Centre at:

Poole Household Waste & Recycling Centre – (Temporary Site)

Transportation Depot
Hatchpond Road
BH17 7LQ
Tel: 01202 261700

Opening hours: 7 days a week 8.30am – 4.30pm (last entry 4.15pm).
Closed: Christmas Day, Boxing Day, New Years Day.
Proof of residency in Poole is required.


White goods

If you are having a new fridge, freezer, washing machine, or cooker delivered ask the company you are buying from if the delivery service will also take the old appliance away
for disposal. If they are unable to do this then ask that they at least remove your old appliance into the front garden so that you can arrange for it to be collected.

Local organisations able to help recycle large items

British Heart Foundation

Furniture & Electrical Store
470 – 472 Wimborne Road
Tel: 08444 994176

Please donate any good quality furniture and electrical goods to help raise funds to fight heart and circulatory disease. Contact the number above to arrange free collection.

Dorset Lodge

10 Suffolk Road
Tel: 01202 317723

This organisation helps with the resettlement of ex-offenders and will take unwanted items and redistribute them.

Dorset Reclaim

3 Didcot Road
Nuffield Industrial Estate
BH17 0GD
Tel: 01202 679080 – (main) 01202 679350 (Bulky Household Waste)
Email: george@dorsetreclaim.org.uk

Dorset Reclaim’s aim is to provide low cost furniture and electrical goods to people on benefits and local people on restricted incomes. Open Monday – Thursday 9.30am – 4.30pm and Friday 9.30am – 4pm, contact them if you have good quality items of furniture or white goods that you believe someone else could make good use of. Dorset Reclaim will arrange to come and assess and collect the goods. They will also remove any old electrical goods that are damaged or faulty for a nominal fee. They are also able to take good quality home making items such as carpets, curtains, crockery and cutlery. Area covered: whole of Dorset.

‘Keep Coming Back’

181 Seabourne Road
Tel: 07917 422117

‘Keep Coming Back’ is a relatively new organisation, their initial goal and primary aim is to provide recycled and restored basic furniture to vulnerable adults, while at the same time providing support with moving in and settling into a new home. ‘Keep Coming Back’ will furnish flats for £50. Please donate furniture, electrical goods, household goods and clothing.

June Strawson Payne Trust

Contact: Lillian Jefferies
3 Twynham Ave
BH23 1QU
Tel: 01202 485978
Email: alicky@tiscali.co.uk

Part of the ‘Furniture Re-use Network’.

Salvation Army – Community

695 – 697 Christchurch Road
Tel: 01202 390485

Accepts donations of clothing, furniture for those in need.

Salvation Army – Winton

The Place Next Door
1 Latimer Road
Tel: 01202 535615

Accept donations of clothing and furniture for those in need. May be able to help with the removal of some larger items of furniture.

Clothes and Textiles

There are numerous charity shops that will accept clean old clothes, textiles, shoes, bric-a-brac, books, CDs, DVDs, etc. Look in your local Yellow Pages or along your High Street to see where they are located.


If you want to donate or recycle your old computer it is advisable to delete all the files on the hard-drive to prevent misuse of your details in the future. Contact the following organisations if you wish to recycle:

Admiral Systems and Peripherals

70 North Road
01202 715570

Out of Afrika is a charity that will make good use of your old working computer to help equip schools in Africa with technology. Contact: www.outofafrika.org.uk or email: Julie@outofafrika.org

Printer Cartridge Refilling Scheme

In the Bournemouth and Poole areas printer cartridges can be taken into the following stores to be refilled and recycled.

Cartridge World, 185 Bournemouth Road, Parkstone email: cwparkstone@cartridgeworld.org

Refill I.T. 1154 Christchurch Road, Bournemouth

Refill I.T. 776 Wimborne Road, Moordown email: boscombeeast@refillit.org

Poole Libraries

Poole Libraries have sites where you can take unwanted printer cartridges for refilling or recycling.

Telephone Directories

If you want to stop receiving copies of the BT Phonebook, Thomson Directory or Yellow Pages you can cancel your delivery at www.junkbuster.org.uk .

Alternatively you can contact:
BT - to cancel phonebook: tel: 0800 833 400
Thomson Local – email: info@thomsonlocal.com giving your name and address
Yellow Pages: tel 0800 671 444

Useful websites and waste disposal companies

Charity Retail: www.charityretail.org.uk

Recycling appeal: www.recyclingappeal.com - collects mobile phones and printer cartridges.

Recycle More: www.recycle-more.co.uk

Recycle Now: www.recyclenow.com

Recycled Products: www.recycledproducts.org.uk

Rubbish Clearance: http://www.rubbishclearancebournemouth.co.uk/ a local independent company who are able to clear rubbish and large items from your house or garden. They will also transport large items if you want to recycle your old furniture etc. to charity or move from A to B. Based in and around Bournemouth but willing to travel to wider Dorset.

Tools with a Mission: www.twam.co.uk enables people to earn a living and to support themselves in the Third World.

WRAP: www.wrap.org.uk

Waste Online: www.wasteonline.org.uk

Was this information helpful?