Local & National voluntary agencies and support groups
There are various agencies that can support, give advice and provide equipment to aid you.
Bournemouth Society for the Visually Impaired (BSVI)
5 Victoria Park Road
Tel: 01202 546644/522184
Members’ Services email: email@example.com
Floating Support email: firstname.lastname@example.org
Counselling email: email@example.com
Transcription email: firstname.lastname@example.org
BSVI is a voluntary centre for the visually or hearing impaired. They offer advice, support, contacts, information and equipment. Services offered to clients from the borough of Bournemouth include the following:
• The Sight and Hearing Resource Centre is open Monday – Thursday from 10am – 12 noon. Fully trained experienced staff and volunteers offer advice, information and demonstrations on specialist equipment.
• BSVI is a local agent for the distribution of radios from the British Wireless for the Blind Fund.
• Members can take advantage of the subsidised transport to and from the Centre.
• Home cooked meals are available and active participation in a daily programme packed with social events is encouraged.
• Pub Lunches, Bowls, Skittles, Bingo, Quizzes. Talks and Outings to places of interest
• A Chiropody service is available bi-monthly
• Audio Library and Cards Club held every Wednesday afternoon
• A Drop-In Café every Tuesday for younger members with its own programme of events including an Art Club.
• Professional Counselling Service is available to anyone who is experiencing emotional, psychological or relationship difficulties arising from sight loss.
• A ‘Floating Support’ Worker is available to assist people with significant sight loss remain independent within the community.
• BSVI Community Service run a befriending scheme providing volunteer home visits to help with reading correspondence, form filling, occasional shopping trips, short walks, and other assistance with everyday living.
• A transcription scheme is available to provide materials in Braille, Large Print, or on CD/Tape.
Dorset Blind Association
17 Bournemouth Road
Tel: 01202 712860
Dorset Blind Association provides a resource centre for people who are visually or hearing impaired throughout Dorset. They offer advice, support, contacts, information and equipment, social opportunities across the county. Services include:
• Resource Centre – a wide range of low vision aids and equipment is available to help improve life for people with sight loss. For people with hearing loss a member of the local Social Services Sight and Hearing Team can be seen by appointment contact 01202 712869 to arrange this. The Resource Centre is open Monday – Friday 9am – 12 noon.
• Home Visiting Service – provides visits by trained and vetted volunteers to members in their own home. A flexible service adapted to the individual members needs, help is offered with going on short walks, assisting with forms and paperwork, sorting/reading mail, tidying kitchen cupboards, writing letters or cards, general friendship. Younger members can also access this service on request.
There are five Home Visiting Co-Coordinators covering Dorset:
• Bournemouth area: Judy Bannon tel: 0774 8212 009
• Poole, Parkstone, Broadstone area: Carol Jenkins tel: 01202 712863
• Audio Library – an extensive catalogue of up to 2,000 talking book titles are available through our Audio Library. Titles are available through our mail order service which operates under the free Articles for the Blind postage service. For more information contact the Resource Centre on 01202 712869.
• Social, Handicraft, Activity Clubs – We run clubs in many areas of the county managed and supported by volunteers. The format of each club differs slightly offering a range of entertainers, speakers, quizzes, bingo and raffles. Handicraft clubs work on knitting, sewing, basket making, and cane work. Activity clubs range from ballroom dancing, talking book clubs, to Indoor Bowls. For info about clubs in Christchurch and Highcliffe contact 01202 712860.
• Sight Equipment Vehicles – travel the county promoting the charity and taking low vision equipment to members in their own homes enabling them to touch and try out equipment to suit their needs.
Low vision services
The RNIB is working with Social Services, Primary Care Trusts and other Voluntary Agencies to develop UK-wide, high-quality low vision services. Low vision services are available to people who despite having regular eye tests, wearing up-to-date glasses or contact lenses, are still experiencing problems with their sight but are not registered blind.
The RNIB produce an ‘Adapting to Sight Loss’ guide, other information products and aids that offer practical advice and assistance on how to make the best of your sight. The
guides cover low vision aids such as magnifiers and give ideas for changes you can make at home to make things easier to see. The RNIB also offer help with:
• Information on your eye condition and available treatments
• Advice on financial benefits and discounts you may be entitled to
• Let you know of support available in your local area via RNIB and Action for Blind People
• Recommend products to make life easier
• Provide information about social groups, leisure time activities
• Audio Library Service
• Employment, Training, Education opportunities
• Housing options
• Emotional support and access to counselling services
For further information contact:
Royal National Institute of the Blind (RNIB)
105 Judd Street
Tel: 020 7388 1266 (Admin).
Helpline: 0303 123 9999 – Open: Monday – Friday 8.45am – 5.30pm. Answerphone available out of hours.
Local low vision centres
Royal Bournemouth Hospital (Eye Clinic)
Outpatients Appointments: 01202 704355 open 8.30am – 5pm Monday – Friday
Able to provide written information, individual information and support, referral from GP or other health professional required for treatment.
Dorset Blind Association also staff a Help & Advice Desk at the Eye Unit, Royal Bournemouth Hospital as a way of providing people who are newly diagnosed with severe sight loss or see their condition worsening, with immediate information and support of a non-medical nature.
Out of hours emergencies please visit the Accident and Emergency Dept.
British Blind Sport
Pure Offices, Plato Close
Tel: 01926 424247
Fax: 01926 427775
The work of the charity enables visually impaired people to have the same opportunities as sighted people to access and enjoy sport and recreational activities in the UK.
British Telecom (BT)
BT offers a range of services to older or disabled customers to help them communicate more effectively. For further information contact: 0800 800 150 or visit the website: www.btplc.com/inclusion
BT Basic is a low cost line rental scheme for customers on the following benefits:
• Income Support
• Income-based Job Seekers Allowance
• Guaranteed Pension Credit
• Income-related Employment and Support Allowance
For further details contact BT on 0800 783 1675 or visit the website: www.bt.com
Healthcall Optical and Hearing Services
Unit 5, Titan Court
Unit 3 & 4 Arena Business Centre
9 Nimrod Way
Tel: 0845 601 7241
A full and comprehensive eye examination within your own home using the most up-to-date equipment specifically designed for home visits. Our teams carry a large variety of spectacle frames, ranging from budget styles (provided free to those entitled to an NHS voucher) to the latest designer frames, plus all types of lenses at highly competitive prices. (Please note the lenses are not carried by our clinical staff).
When the spectacles are ready they are delivered to the patient’s home and expertly fitted by one of our dispensing opticians or trained clinical assistants. For further details and to book an appointment call 0800 089 0166.
Healthcall are also able to carry out hearing tests in your own home if you require one, for details and appointments for the hearing test contact 0845 644 5000.
The Macular Disease Society
PO Box 1870
Helpline: 0300 3030 111
The Macular Disease Society aims to build confidence and independence for those with central vision impairment by offering a range of support and information services to those newly diagnosed and those with an interest in Macular Disease.
Partially Sighted Society
Tel: 0844 477 4966
Fax: 0844 477 4969
The Partially Sighted Society provides information, advice, equipment, and clear print material for people with a visual impairment to help them to make the best use of their
remaining sight. The Society can call on the skills of ophthalmologists, optometrists, and lighting and rehabilitation specialists.