0300 111 3303

Other useful information

Concessionary Travel – Bournemouth & Poole

For full details of Concessionary travel arrangements for blind or partially sighted people please request our Help & Care factsheet No 8 – Transport by calling us on 0300 111 3303 or visiting our website www.helpandcare.org.uk . Alternatively you can contact your local authority on:

Concessionary Travel (Bournemouth)

Town Hall
St Stephen’s Road
Bournemouth
BH2 6LL
Helpline: 01202 451584
Email: concessions@bournemouth.gov.uk
www.bournemouth.gov.uk/StreetsTransport/PublicTransport/ConcessionaryTravel.aspx


Concessionary Travel (Poole)

For full details of Concessionary travel arrangements for blind or partially sighted people please request our Help & Care factsheet No 8 – Transport by calling us on 0300 111 3303 or visiting our website www.helpandcare.org.uk . Alternatively you can contact your local authority on:

Transportation Services – Borough of Poole

St John’s House
1 Serpentine Road
Poole
BH15 2DX
Helpline: 01202 262000
Email: transportation@poole.gov.uk

 

TV licensing and TV service companies

Qualify for a 50% blind concession on your TV licence

You need a TV Licence if you wish to watch or record television programmes as they are being shown on TV. This includes the use of devices such as a TV, computer, mobile phone, games console, digital box, or DVD/VHS recorder
You are entitled to a 50% reduction on the TV Licence fee if you are blind/severely sight impaired. Your licence will also cover anyone who lives with you.
If you’re registered blind or severely sight impaired:
• A blind concession TV Licence costs £72.75 for colour and £24.50 for a black and white TV Licence
• Please provide a copy of ONE of the following documents, to confirm that you’re certified as either blind or severely sight impaired: a copy of the certificate or document issued by or on behalf of your local authority, or a copy of the certificate
from your ophthalmologist. You won’t need to provide this information again when you renew your TV Licence.

If you live with someone who is blind or severely sight impaired you can also benefit from the blind concession TV Licence. You just need to transfer the licence to the name of the blind person. For further information call 0300 790 6131.


How to apply for a blind concession

To apply for a blind concession you need to fill out an application form, contact:
TV Licensing
Blind Concession Group
Bristol
BS98 1TL
Tel: 0300 790 6131

Forms can also be downloaded from their website www.tvlicensing.co.uk , send in a printed off copy along with cheque payment and a photocopy of your local authority
document or ophthalmologist’s certificate. Please also include either your licence renewal notice or TV Licence number if you have a current TV Licence.

 

Free over 75 TV Licence – affecting aged 74 and over

When you reach the age of 75 you are entitled to a free over 75 TV Licence. You will be sent this licence every three years provided you have let TV Licensing know your National Insurance number. This can be found on your Pension Book, Bank Statement (if your pension is paid straight into your bank). If you don’t have a National Insurance number please send a copy of one of the following documents as proof of age:
• Passport
• UK driving licence
• UK birth certificate
• National identity card

If you are currently aged 74 and your licence is due for renewal, you should buy a short-term licence. This will cover you up to your 75th birthday. For a free over 75 TV Licence or a short term licence contact 0300 790 6131 or apply online at www.tvlicensing.co.uk

If you are already aged over 75, apply for your free over 75 TV Licence and you will be refunded for each full month after your 75th birthday. You will receive your refund when your over 75 TV Licence is issued.


TV Accessibility Services

Freeview

If you have a sight impairment

Audio Description – is a service provided by some channels for visually impaired viewers. AD provides extra commentary in gaps between dialogue that describes the action, body language, facial expressions and anything else that helps understand the scenes being shown. To get AD on Freeview you require a special type of digital box
made by Netgem or TVonics, or a digital TV from Sony or Panasonic which supports AD. For more information call RNIB on 0303 123 9999 or visit www.rnib.org.uk


SKY

If you have a sight impairment

Audio Description - 20% Audio Description is available on SKY channels with the exception of SKY News and SKY Sports who are not required to provide audio description due to the amount of spoken words used in news reading.

Accessible Remote Control – the SKY remote is designed for easy grip and has raised buttons with larger text.

Alternative Format Correspondence – a choice of alternative correspondence formats including Braille, Large Print, and Audio CD is available to visually impaired customers of SKY.


Virgin Media

If you have a sight impairment

If you subscribe to Virgin Media for your TV package, Audio Description is available on every channel that provides a pre-mixed audio description. These services are accessible by pressing the ‘HOME’ button on the remote and then going to ‘SETTINGS’ and following the instructions from there. If you need further assistance contact Virgin Media by dialling
150 on your Virgin phone line. An Audio Description service is available for channels BBC1, BBC2, ITV1, Channel 4 and 5.

Was this information helpful?