Support for carers via Adult Social Care and local providers

Carers Concession Card Scheme

 As a registered carer in Dorset you are eligible for the Carers Card Scheme which gives you access to discounts on a range of goods and services such as:

  • days out and activities
  • travel and holidays
  • health and beauty
  • sport and fitness
  • places to eat and drink

 The card will be sent to you when you register as a carer, further information is available from the Carers Centre (see below) or or contact 01305 221016.


Carers in Crisis

Carers in Crisis is a free to join service provided by Adult Social Care across Dorset as an emergency back-up plan to help the person you care for. If you the carer are taken ill, have an accident, or are unable to provide your normal level of care due to an emergency Carers in Crisis can provide support. The service call centre is available 24hrs a day, 7 days a week, and when contacted staff will put in place actions agreed by you to ensure your cared for person is informed of the situation and that their care needs are met. As part of the scheme you will be provided with a card and a key fob showing you are a carer, with the call centre number and your unique reference number. In the event of an emergency anyone can contact the call centre on your behalf. For further details contact your local Adult Social Care office to register: Dorset Direct: 01305 221016 or go online at: .


Age UK Dorchester –  Rowan Cottage, Prince of Wales Road, Dorchester, DT1 1PW. An information and advice service for older people, their families and carers, with links to services in the community .


Help & Care, The Pokesdown Centre, 896 Christchurch Road, Bournemouth, BH7 6DL

Tel: 0300 111 3303,,

Caring for a loved one or relative can be hard work, so Help & Care are here to support carers in as many ways as we can, be it giving information and advice, advocacy and support, or practical help with home repairs or adaptations. Call 0300 111 3303 for

information and advice or to discuss any concerns you may have, or visit our website for:

 You can also pop in to our office if you wish, or call to make an appointment.


Leonardo Trust, 5 Dunyeats Road, Broadstone, Poole, Dorset, BH18 8AA

Tel: 01202 698325, Email:

 Independent local charity to help carers in Dorset who care for a sick or disabled relative or friend at home. Funding available to help with a variety of needs, information and advice about your caring role, access to local services. Contact office for further information.


Support from your GP Surgery

You can also register as a carer at your GP surgery (this is separate to registering with the local authority). Many surgeries have a dedicated member of staff within the practice (sometimes called a Carers Lead) who can advise patients on how the practice can support your caring needs.



Was this information helpful?