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Help & Care’s volunteers have been providing support to people in the local community since 2002

Our Services

We believe that volunteering helps the volunteer just as much as the person they are helping. It keeps people active and agile, gets them out meeting new people and offers an opportunity to do something good for someone else or your local community.

Our volunteering scheme is a flexible and friendly support service for older people in Bournemouth, Poole and Dorset. The support provided can either be one-off, short term or long-term.

Volunteers can support people with a range of activities including:

The Telephone Befriending service matches our volunteers with people over 55 who live across Dorset and who are isolated, lonely or housebound. Our volunteers gives them a call twice a week for a friendly chat.

The Walking Group is aimed at supporting those in later life and people with mobility issues who want some gentle exercise and social contact with others in outdoor settings.

Befriending Help & Care volunteers visit people over 55 who are isolated, lonely or housebound at home for a chat or pastime, or help them with other tasks, such as decluttering or taking unwanted items to charity.

Driver escorts* is aimed at older people or people with mobility difficulties who struggle to travel on their own. Our volunteers give them a lift to essential appointments or social activities, such as medical appointments or lunch clubs.

Shopping companions is a one-off service aimed at older or disabled people who need an extra hand with their shopping.


*There is a charge to cover volunteers’ travel expenses

Bob and Maddy Smith

Bob and Maddy Smith have been supporting older people affected by cancer in Dorset since 2012 by volunteering their time with our Dorset Macmillan Advocacy service. Recently, their contribution was recognised with a presentation at Help & Care.Read more.

Roger and Anne

Roger started caring for his wife Anne when she was diagnosed with dementia. After more than 10 years of caring and looking after her, Roger and Anne were separated when Anne went into a care home.Read more.

Daphne and Charles

Daphne and her husband Charles are in their 80s and they have been helping the local community through volunteering for over 20 years. Both Daphne and Charles joined Help & Care in 2007, after meeting us at an event at the Royal Bournemouth Hospital.Read more.

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