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Help & Care’s volunteers have been providing support to people in the local community since 2002

Our Services

We believe that volunteering helps the volunteer just as much as the person they are helping. It keeps people active and agile, gets them out meeting new people and offers an opportunity to do something good for someone else or your local community.

Our volunteering scheme is a flexible and friendly support service for people who are isolated and/or housebound, and older people in Bournemouth, Poole and Dorset. The support provided can either be one-off, short term or long-term.

Volunteers can support people with a range of activities including:

The Telephone Befriending service matches our volunteers with people over 55 who live across Dorset and who are isolated, lonely or housebound. Our volunteers gives them a call twice a week for a friendly chat.

The Walking Group is aimed at supporting those in later life and people with mobility issues who want some gentle exercise and social contact with others in outdoor settings.

Befriending: Help & Care volunteers visit people over 55 who are isolated, lonely and/or housebound at home for a chat or pastime, or help them with other tasks, such as decluttering or taking unwanted items to charity.

Driver escorts* is aimed at older people or people with mobility difficulties who struggle to travel on their own. Our volunteers give them a lift to essential appointments or social activities, such as medical appointments or lunch clubs.

Shopping companions is a one-off service aimed at older or disabled people who need an extra hand with their shopping.


*There is a charge to cover volunteers’ travel expenses



Read our stories...

Derek’s story – Helping people as a Walking Group Volunteer

Derek has been volunteering at Help & Care for 10 years. He volunteers for our Walking Group, which supports those in later life and people with mobility issuesRead more.

Bob and Maddy Smith

Bob and Maddy Smith have been supporting older people affected by cancer in Dorset since 2012 by volunteering their time with our Dorset Macmillan Advocacy service. Recently, their contribution was recognised with a presentation at Help & Care.Read more.

Roger's story - Combating loneliness

Roger had been caring for his wife for 10 years when she was diagnosed with dementia and had to go into a care home. The sudden lack of company and responsibilities made Roger feel lonely and depressed.Read more.

Daphne and Charles - Volunteering with Help & Care

Daphne and her husband Charles are in their 80s and they have been helping the local community through volunteering for over 20 years. Both Daphne and Charles joined Help & Care in 2007, after meeting us at an event at the Royal Bournemouth Hospital.Read more.

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