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Your Voice in Healthcare

Healthwatch is here to make sure health and social care services hear the voices of the people who use them.  Our purpose is to find out what matters to you and help make sure that your views help shape the support you need.

At Help & Care we partner with five Healthwatch location areas;
Bracknell Forest, Isle of Wight, Slough, West Sussex
and Windsor, Ascot & Maidenhead.

Overview

We’re independent, powerful, and driven by real stories and real experiences. 

  • We listen to what people like you have to say 
  • We share your feedback with decision-makers 
  • We work to make services better for everyone 
  • We’re part of a national network, making change locally and nationally 

 

Find out more

How Healthwatch
Can Help

You can share feedback about any health or care service, including: GPs, Hospitals, Dentists,
Care Homes, Mental Health Services
and Social Care Support.

Have Your Say

Real Stories, Real Change

Real Stories, Real Change

01 / 06
Healthwatch Bracknell Forest, Healthwatch Slough, and Healthwatch Windsor, Ascot and Maidenhead heard from 580 women in this project to explore women’s views about local NHS services for women’s health: I was able to speak to my GP about my issues but they did not refer me to a Gynaecologist until I had concerns regarding my fertility. I had been to my GP for years about this issue and was constantly told that nothing could be done.
AnonSlough Resident
I started volunteering for Healthwatch around 10 years ago. I didn’t know anything about it before, but I received an invitation and went along to an event where I found out it was all about helping the community, I was interested! Since then, I have gained a lot of knowledge and have attended events at varied places including community centres, care homes, libraries and hospitals. I most enjoy speaking to people and helping to guide them to the information or care they need. My main passion is helping the community
HisbahHealthwatch Volunteer
It is a pleasure and a privilege to volunteer for Healthwatch Isle of Wight. We are well supported and provided with all the relevant and up-to-date training necessary to comply with the legal aspects of the work we undertake on behalf of Healthwatch. With this and the excellent support we get from the paid members of staff, we feel confident in carrying out our roles in helping to provide the local population with the best possible services from their health and social care organisations. The volunteers are from different backgrounds, and Healthwatch Isle of Wight acknowledges their varied previous experiences, is respectful of them, and uses these experiences to best support the work of Healthwatch.
PamAuthorised Representative, Healthwatch Isle of Wight
Just wish to Thank each of you and the wonderful team around you for working ever so hard to make the impact that you are. You are providing an invaluable service
AnonHealthwatch Volunteer
I have really enjoyed my time working with Healthwatch so far and looking forward to more.
AnonHealthwatch Volunteer
I started volunteering for Healthwatch around 10 years ago. I didn’t know anything about it before, but I received an invitation and went along to an event where I found out it was all about helping the community, I was interested! Since then, I have gained a lot of knowledge and have attended events at varied places including community centres, care homes, libraries and hospitals. I most enjoy speaking to people and helping to guide them to the information or care they need. My main passion is helping the community.
MisbahHealthwatch Volunteer

Want to get involved?

Find your nearest Healthwatch

Find your nearest Healthwatch

Bracknell Forest

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Isle of Wight

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Slough

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West Sussex

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Windsor, Ascot & Maidenhead

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Why Join Healthwatch as a Volunteer? 

Volunteers are the heart of everything we do at Healthwatch.

They help us listen, learn, and act.

Our brilliant volunteers:

  • Talk to the public about health and care services
  • Help gather and share people’s experiences
  • Assist at events, community days, and surveys
  • Support our research and reports
  • Help spread the word about how to get involved
Volunteer with Healthwatch

Impact stories

View all
Services

Helping Helen* Navigate Menopause Support and GP Feedback Options

Helen* contacted us using a ‘Big Health Chat’ card we handed out at a group we…

Read the full story

Together, we make services better!

Ever wondered what it’s really like inside a health or care service?

Enter and View is a special power Healthwatch has that lets us visit services like care homes, GP practices, and hospitals to see what’s going well and what could be improved.

During a visit, trained volunteers:

  • Speak to staff, patients, and families
  • Observe how services are run
  • Report findings publicly
  • Recommend improvements based on what they see and hear

Enter and View helps make services safer, kinder, and more effective.

Find out more

For support, enquiries, or feedback, please don’t hesitate to get in touch with our team.

0300 111 3303 [email protected]

Prefer to chat directly?

Our team is available Monday–Friday, 9am–5pm. We’d love to hear from you!