Skip to main content

Memory support & advice

Guidance and tailored support for memory concerns, dementia, and cognitive changes.

Overview

Here for every step of the journey – before, during, and after diagnosis 

Memory worries can feel unsettling, but you’re not alone. Our Memory Support & Advice team walks beside people and families across Dorset, offering clear guidance, expert knowledge, and a friendly face you can trust.

How We Help

Our work sits at the heart of the Dorset Dementia Pathway, so we can link you to the right help at the right moment.

Your dedicated adviser will: 

  • Reach out while you’re waiting for assessment—answering questions, easing anxieties, and explaining what happens next.
  • Support you after a dementia diagnosis, making sure you understand the condition and the choices ahead. 
  • Provide personalised information, advice, and guidance on daily living, treatments, and local resources.
  • Share specialist expertise on early‑onset and less common dementias.
  • Offer holistic support for families and carers, recognising that dementia affects the whole circle of care.

Whether you need practical tips, emotional reassurance, or simply someone who “gets it,” we’re here. 

What to Expect 

  • Flexible one‑to‑one sessions – face‑to‑face, phone, or video 
  • Follow‑up check‑ins to see how you’re getting on 
  • Signposting to local memory cafés, peer groups, and clinical services 
  • A continuous point of contact, so you never have to repeat your story 

We tailor the pace and frequency to suit your circumstances – because every journey with dementia is unique. 

7.3k+

referrals

since the service started with Help & Care

100%

of people who engaged with our service

and chose to leave feedback said they were satisfied.

Are you a Carer in need of support?

Try our Health & Wellbeing Coaching

Personalised support to build confidence and take steps toward a healthier, happier life.

Submit a Memory Support referral

0300 1223 1916 [email protected]

Prefer to chat directly?

Our team is available Monday–Friday, 9am–5pm. We’d love to hear from you!

What we offer

Support that’s personal, local, and seamless
– so you never have to tell your story twice.

1-1 Support

Health & Wellbeing Coaching

Feel seen. Feel supported. Feel like yourself again.

Life can be tough – and it’s okay to need a little help along the way. Our Health & Wellbeing Coaches are here to support you in finding your own way forward, helping you build confidence and feel more in control of your health and daily life.

This is support designed with you and for you. No pressure, no judgement – just space to be heard and time to explore what matters most.

Connect to community

Social Prescribing Service

Helping you feel connected, confident, and supported.

Sometimes, the things that impact our wellbeing aren’t medical at all – they’re social, emotional, or practical. That’s where our Social Prescribing Link Workers come in. 

They’re here to help you look at the bigger picture of your life – and support you to find community-based solutions that build resilience, reduce isolation, and empower you to move forward. 

Your voice in healthcare

Healthwatch

Healthwatch is here to make sure health and social care services hear the voices of the people who use them.

We’re independent, powerful, and driven by real stories and real experiences. 

  • We listen to what people like you have to say 
  • We share your feedback with decision-makers 
  • We work to make services better for everyone 
  • We’re part of a national network, making change locally and nationally