0300 111 3303

Volunteering Opportunities

Help us make a real difference

Help & Care charity shop

Help & Care is working in partnership with Oakhaven Hospice Trust to run a new retail shop in Southbourne to support the local community and the two charities. 

We are looking for donations of good quality stock for resale. We are particularly looking for our best sellers - women's, men's and children's clothes and bric-a-brac. Our shop is contemporary in style and we are looking for items in good condition. Donating stock is a clear way of supporting our local charity. Stock can be dropped off at any time at our shop between 9:30 and 4:30, six days a week.

In addition, Help & Care are always looking for people to volunteer their time to help serve our customers, to help cashier and to replenish stock.

If you are interested, please get in contact:

Address: 19 Southbourne Grove, Bournemouth, BH6 2QS

Call: 01202 430 792

Volunteering in the local community

A group of about 50 people are registered as general volunteers; they undertake a wide range of tasks offering short term support to people.  Tasks are varied, expenses are paid and full training and ongoing support is provided. 

Here are a few examples of how our volunteers help people

  • Doing a little shopping
  • Writing a letter
  • Completing forms
  • Accompanying someone to appointments
  • Walking a dog
  • Accompanying a person on a social or leisure activity
  • Helping someone with a hobby

Our  telephone support service now runs on three afternoons a week, when a team of volunteers make regular phone contact to isolated people. 

We have a Moneyfriends scheme offering practical help (but not financial advice) to those suddenly faced with managing finances.

Our volunteers also help with a walking group and do home visits to people following bereavement. 

Dorset Macmillan Advocacy

Dorset Macmillan Advocacy partners volunteers with individuals affected by cancer whether they are patients, carers or relatives. The patients we support are aged 50 or over, carers and relatives can be any age.

Advocacy is about ensuring all people are treated fairly and have access to the best treatment and support. Peer volunteer advocates help people to get hold of and understand information, explore their options and rights and help them to have their wishes heard.

By helping older people affected by cancer to resolve issues and difficulties that they may be facing, the volunteers enable them to focus on their health and wellbeing particularly if they are feeling unwell and undergoing or recovering from cancer treatment. Volunteers support their partners flexibly, visiting them at home, attending medical appointments or talking on the phone.

Volunteers should have a good understanding of the impact of cancer, perhaps through a personal experience of cancer or other illness. No previous experience of advocacy is necessary as full training is given. We provide regular support and reimburse expenses. The time commitment is about half a day a week plus monthly team meetings. 

Please contact us for an informal chat in the first instance:

 Telephone 0300 012 0256


What's it like to be an advocate?


Healthwatch West Sussex is the established consumer champion for health and social care in West Sussex. It was been formed in 2013 to deliver the Healthwatch service supported by West Sussex County Council. As our work continues to evolve, we are delighted to invite expressions of interest for Independent Directors to join the existing Independent Directors and the Chair on the Healthwatch board.  

At a local level, Healthwatch works to help local people get the best out of their local health and social care services, whether it’s improving them today or helping to shape them for tomorrow. Healthwatch West Sussex is all about local voices being able to influence the delivery and design of services. Alongside Healthwatch England we are influential in making a difference for local people.  

To enable wider representation of the communities we serve, we are seeking several individuals with the drive and aptitude to operate at Board level. The Board are seeking to appoint individuals to bring a variety of experience and perspectives and with a genuine interest in local health and social care.  

You may have acquired relevant experience (such as leadership, communications or community networking) in a range of formal and informal environments, whatever your background it is essential that you have a passion for improving health and social care services and a real commitment to engaging all sections of the community.  

These are voluntary positions but expenses will be paid.  

Applicants must be resident in West Sussex.  

Healthwatch West Sussex were winners at the 2017 Healthwatch England National Awards. You can find details of the work we do, our board and wider team on our website. If you feel you could help us continue our vital work, please submit your CV and an accompanying statement explaining your interest and motivation in applying for the role, outlining what you believe you can contribute to Healthwatch West Sussex, via email to: hrsupport@helpandcare.org.uk 

The Closing date for expressions of interest to be received is by noon on Friday 20 October 2017. Interviews will be held on Wednesday 1 November 2017.  

If you have any queries regarding the role please contact Frances Russell (Chair of Healthwatch West Sussex Board) via email: frances.russell@healthwatchwestsussex.co.uk  

Application Information Pack

Covering Letter

Role Description for Independent Non Executive Director 

Person Specification

Code of Conduct