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Our Impact & Stories

Our Impact & Stories | Help & Care

  • 712 People received 1 to 1 support & health coaching sessions
  • 5,970 Stories collected to improve health & social services
  • 1,899 People received support, information & advice in community settings
  • 844 Volunteer hours given
  • 5,221 Calls to our gateway

Mrs J supported by our Gateway team

Mrs J had been receiving support from Help & Care’s volunteers for more than year. When she decided to move to Weymouth, she was concerned that she wouldn’t be receiving support anymore.Read more.

Derek, Walking Group volunteer

Derek has been volunteering at Help & Care for 10 years. He volunteers for our Walking Group, which supports those in later life and people with mobility issuesRead more.

Karen’s journey with My Health My Way

Karen was living a very muddled life due to her long term and mental health conditions. Although she was trying hard to cope with it and took all her medications, she lacked confidence and she had no real direction, or any understanding of how to change or improve her situation. When she heard about our health coaching service “My Health My Way” from her doctor, she decided to give it a try.Read more.


Stefan, one of the Help & Care Champions, represents Early Help/ POPP in the ongoing care for the homeless in Christchurch.Read more.


In 2008, nearly 50% of houses in West Moors were occupied by pensioners. Poor transport links in the rural area is often why people stay in hospital for longer than necessary.Read more.


Frank is one of the Champions in Corfe Mullen. Frank visited St Nicholas Church, where the Vicar and a congregation member had raised concerns regarding the lack of support for people with memory loss.Read more.

Archie and June

Archie and June were in their 80s when Help & Care first met them. With the cost of living on the rise and their health deteriorating, they were worried about how they were going to manage in the future.Read more.

Roger and Anne

Roger started caring for his wife Anne when she was diagnosed with dementia. After more than 10 years of caring and looking after her, Roger and Anne were separated when Anne went into a care home.Read more.


Last year Sue joined a care home as an agency worker. After some months in her new role, she realised that some residents were at risk due to a lack of staff available. For example, there weren’t enough trained employees to deliver the right care for residents with epilepsy, and she was also concerned about discrimination issues.Read more.


Jane had to give up her job as nurse after being diagnosed with a rare, chronic genetic condition. After some unpleasant experiences with the healthcare services providers, she decided to seek advice in Help & Care’s Helpline.Read more.


Dan joined Roots when he was eighteen, and since then he has been a volunteer for three years.Read more.


Peter is in his forties and has been volunteering at Roots for two years.Read more.


Ann joined Help & Care’s Roots Service while she was recovering from severe depression. After two years of volunteering for Help & Care, Ann was offered a permanent job at the social enterprise.Read more.


Douglas was bed bound when he first met Help & Care. He didn’t have any family and hadn’t married, so he relied on Help & Care to receive the support he needed as he was approaching the end of life.Read more.

Daphne and Charles

Daphne and her husband Charles are in their 80s and they have been helping the local community through volunteering for over 20 years. Both Daphne and Charles joined Help & Care in 2007, after meeting us at an event at the Royal Bournemouth Hospital.Read more.


Emma started caring for her mum, Marjorie, when she was 11. Marjorie had developed Multiple Sclerosis and needed help with her day to day living.Read more.