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Our Impact & Stories

  • 454 People received 1 to 1 support & health coaching sessions
  • 6,728 Stories collected to improve health & social services
  • 1,434 People received support, information & advice in community settings
  • 684 Volunteer hours given
  • 4,100 Calls to our gateway

Rebeca’s story – Caring for her elderly mother

Rebeca has two young children, works part-time, and she also looks after her mother, who is in her 80s and shows early signs of memory loss. She emailed Help & Care looking for advice, information and support.Read more.

Helen’s story - Accepting her condition supported by My Health My Way

Helen suffers from chronic fatigue, short-term memory loss and epileptic seizures. Thanks to My Health My Way and support from her Self-management Coach, she realised how her unhelpful emotions and denials were worsening her conditions.Read more.

Rob’s story - Getting used to deafness

Rob suffered an accident that left him profoundly deaf at the age of 37. At the time, he didn’t know sign language and he found himself struggling to carry out day-to-day activities that he used to do without trouble.Read more.

David’s story - Getting support from My Health My Way

David suffers long-term health conditions that affect his day-to-day life. In addition, David cares for his wife, who also has disabilities. Find out how My Health My Way supported David to feel confident to manage his health again.Read more.

Early Help/POPP supporting single parents in Dorchester

Early Help | POPP (Partnership for Older People Programme) supported a single mum to organise a support group for single parents in Dorchester.Read more.

Why is Help & Care your chosen charity?

A few weeks ago, Ms. Parker, a lady living in Boscombe, called Help & Care to arrange a collection. She had several bags of donations for our charity shop in Southbourne, but she didn’t have a car to drive to the shop.Read more.

Claire's story - Coping with her health condition

Claire is a 19 years old woman who has been living with pain, headaches, and extreme tiredness since she was much younger. This had been diagnosed as Fibromyalgia, but she hadn’t received any further support from her health care professionals.Read more.

Couple awarded Council Tax Support thanks to Help & Care

MMs Evans is in her late 70s and has been caring for her husband for the last three years because he’s living with dementia. Thanks to Early Help & POPP, the couple managed to claim benefits and improve their economic situation.Read more.

Mrs Smith’s story – Advantages of being a Handiworks Plus member

Mrs Smith called the Handiworks Plus team as her doorbell wasn’t working. Her husband has carers visiting during the day, so she was worried that they wouldn’t hear them arrive. They needed a handyperson to fix their bell as soon as possible.Read more.

Mrs J - Supported by our Gateway team

Mrs J had been receiving support from Help & Care’s volunteers for more than year. When she decided to move to Weymouth, she was concerned that she wouldn’t be receiving support anymore.Read more.

Derek’s story – Helping people as a Walking Group Volunteer

Derek has been volunteering at Help & Care for 10 years. He volunteers for our Walking Group, which supports those in later life and people with mobility issuesRead more.

Karen’s story – Understanding her long-term conditions

Karen was living a very muddled life due to her long term and mental health conditions. Although she was trying hard to cope with it and took all her medications, she lacked confidence and she had no real direction. My Health My Way supported her to make significant changes to her lifestyle and approach to her health conditions.Read more.

Stefan's story - Supporting the homeless people in Christchurch.

Stefan, Help & Care POPP Champion, joined the overnight sleepover in Christchurch to highlight the plight of the homeless and to raise money to support their care.Read more.

Heather’s story - Supporting the West Moors community

Nearly 50% of houses in West Moors were occupied by pensioners. Poor transport links in the rural area is often why people stay in hospital for longer than necessary. Heather, POPP Champion working at Help & Care, helped to set up a transport scheme.Read more.

Frank's story - Helping Corfe Mullen to become a dementia-friendly community

Frank is one of the Champions in Corfe Mullen. Frank visited St Nicholas Church, where the Vicar and a congregation member had raised concerns regarding the lack of support for people with memory loss.Read more.

Archie and June - Supported by the Advocacy Team

Archie and June were in their 80s when Help & Care first met them. With the cost of living on the rise and their health deteriorating, they were worried about how they were going to manage in the future.Read more.

Roger's story - Combating loneliness

Roger had been caring for his wife for 10 years when she was diagnosed with dementia and had to go into a care home. The sudden lack of company and responsibilities made Roger feel lonely and depressed.Read more.

Sue’s story – Supported by Help & Care to speak out

Sue joined a care home as an agency worker. After some months in her new role, she realised that some residents were at risk. However, she didn’t know how to speak out, as she had been warned that if she complained she’d be fired.Read more.

Jane’s story – Making a complaint with support from Gateway

Jane was diagnosed with a rare, chronic genetic condition. After some unpleasant experiences with the healthcare services providers, she decided to seek advice in Help & Care to make a complaint.Read more.

Dan's story - Recovering from depression and anxiety

Dan joined Roots when he was eighteen, and since then he has been a volunteer for three years.Read more.

Peter’s story – Volunteering at Roots

Peter is in his forties and has been volunteering at Roots for two years. Roots has helped him recover from mental health illness and feel more positive about life.Read more.

Ann's story - Recovering from depression with Roots

Ann joined Help & Care’s Roots Service while she was recovering from severe depression. After two years of volunteering for Help & Care, Ann was offered a permanent job at the social enterprise.Read more.

Dougla's story - Leaving a legacy to help

Douglas was bed bound when he first met Help & Care. He didn’t have any family, so he relied on Help & Care as he was approaching the end of life. Sadly, Douglas passed away in 2012, but he decided to leave his estate to the charity.Read more.

Daphne and Charles - Volunteering with Help & Care

Daphne and her husband Charles are in their 80s and they have been helping the local community through volunteering for over 20 years. Both Daphne and Charles joined Help & Care in 2007, after meeting us at an event at the Royal Bournemouth Hospital.Read more.

Emma's story - Being a young carer

Emma started caring for her mum, Marjorie, when she was 11. Marjorie had developed Multiple Sclerosis and needed help with her day to day living.Read more.