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Our Impact & Stories

  • 590 People received 1 to 1 support & health coaching sessions
  • 5,025 Stories collected to improve health & social services
  • 1,688 People received support, information & advice in community settings
  • 697 Volunteer hours given
  • 4,463 Calls to our gateway

David’s story: Getting support from 'My Health My Way'

David suffers long-term health conditions that affect his day-to-day life. In addition, David cares for his wife, who also has disabilities. Find out how My Health My Way supported David to feel confident to manage his health again.Read more.

Early Help/POPP supporting single parents in Dorchester

Why is Help & Care your chosen charity?

A few weeks ago, Ms. Parker, a lady living in Boscombe, called Help & Care to arrange a collection. She had several bags of donations for our charity shop in Southbourne, but she didn’t have a car to drive to the shop.Read more.

Claire coping with her health condition

Claire is a 19 years old woman who has been living with pain, headaches, and extreme tiredness since she was much younger. This had been diagnosed as Fibromyalgia, but she hadn’t received any further support from her health care professionals.Read more.

Couple awarded Council Tax Support thanks to Help & Care

Ms Evans is in her late 70s and has been caring for her husband for the last three years because he’s living with dementia. When she heard about our service at her local GP Practice, she decided to give us a callRead more.

Mrs Smith supported by the Handiworks Plus team

Mrs Smith called the Handiworks Plus team as her doorbell wasn’t working. Her husband has carers visiting during the day, so she was worried that they wouldn’t hear them arrive. They needed a handyperson to fix their bell as soon as possible.Read more.

Mrs J supported by our Gateway team

Mrs J had been receiving support from Help & Care’s volunteers for more than year. When she decided to move to Weymouth, she was concerned that she wouldn’t be receiving support anymore.Read more.

Derek, Walking Group volunteer

Derek has been volunteering at Help & Care for 10 years. He volunteers for our Walking Group, which supports those in later life and people with mobility issuesRead more.

Karen’s journey with My Health My Way

Karen was living a very muddled life due to her long term and mental health conditions. Although she was trying hard to cope with it and took all her medications, she lacked confidence and she had no real direction, or any understanding of how to change or improve her situation. When she heard about our health coaching service “My Health My Way” from her doctor, she decided to give it a try.Read more.

Stefan, supporting care for homeless people in Christchurch

Stefan, one of the Help & Care Champions, represents Early Help/ POPP in the ongoing care for the homeless in Christchurch.Read more.

Heather, working to set up a volunteer car scheme in West Moors

In 2008, nearly 50% of houses in West Moors were occupied by pensioners. Poor transport links in the rural area is often why people stay in hospital for longer than necessary.Read more.

Frank, helping Corfe Mullen to be a dementia-friendly community

Frank is one of the Champions in Corfe Mullen. Frank visited St Nicholas Church, where the Vicar and a congregation member had raised concerns regarding the lack of support for people with memory loss.Read more.

Archie and June supported by the Advocacy Team

Archie and June were in their 80s when Help & Care first met them. With the cost of living on the rise and their health deteriorating, they were worried about how they were going to manage in the future.Read more.

Roger and Anne

Roger started caring for his wife Anne when she was diagnosed with dementia. After more than 10 years of caring and looking after her, Roger and Anne were separated when Anne went into a care home.Read more.


Last year Sue joined a care home as an agency worker. After some months in her new role, she realised that some residents were at risk due to a lack of staff available. For example, there weren’t enough trained employees to deliver the right care for residents with epilepsy, and she was also concerned about discrimination issues.Read more.


Jane had to give up her job as nurse after being diagnosed with a rare, chronic genetic condition. After some unpleasant experiences with the healthcare services providers, she decided to seek advice in Help & Care’s Helpline.Read more.


Dan joined Roots when he was eighteen, and since then he has been a volunteer for three years.Read more.


Peter is in his forties and has been volunteering at Roots for two years.Read more.


Ann joined Help & Care’s Roots Service while she was recovering from severe depression. After two years of volunteering for Help & Care, Ann was offered a permanent job at the social enterprise.Read more.


Douglas was bed bound when he first met Help & Care. He didn’t have any family and hadn’t married, so he relied on Help & Care to receive the support he needed as he was approaching the end of life.Read more.

Daphne and Charles

Daphne and her husband Charles are in their 80s and they have been helping the local community through volunteering for over 20 years. Both Daphne and Charles joined Help & Care in 2007, after meeting us at an event at the Royal Bournemouth Hospital.Read more.


Emma started caring for her mum, Marjorie, when she was 11. Marjorie had developed Multiple Sclerosis and needed help with her day to day living.Read more.