0300 111 3303


Local Healthwatch organisations help people who use health and social care services to influence how those services are delivered.  As the independent consumer champion for all health and social care services, Local Healthwatch organisations listen to feedback about services and share it with GPs, Hospitals, healthcare organisations, local authorities and others to make a real difference. Since their launch in 2013, the impact of Local Healthwatch organisations is increasing and the benefits of listening to people who use services is better understood.

Help & Care plays a key role in six Local Healthwatch services, bringing our considerable experience of working with people and communities, listening to their experiences and amplifying their voices to influence change.  Help & Care works collaboratively with a range of partners, including Citizen’s Advice, to ensure people receive good quality information to support their health and care, are enabled to share their experiences, both good and bad and can access support if they need to make a complaint about an NHS service.  Each of the Local Healthwatch organisations we work with run as independent Community Interest Companies with Help & Care as a Member alongside our delivery partners and volunteer non-executive directors.

We are incredibly proud of what we have been able to achieve with Healthwatch so far, including national recognition for some of our work. 

 Contact details:

Healthwatch Dorset - 0300 111 0102

Healthwatch Hampshire - 01962 440 262

Healthwatch Isle of Wight - 01983 608608

Healthwatch Slough - 01753 325333

Healthwatch West Sussex - 0300 012 0122

Healthwatch Wokingham Borough - 0118 418 1418





To find out more about the work we are doing with partners in the following areas or to share your experiences click the links to visit their webpages. 



Last year Sue joined a care home as an agency worker. After some months in her new role, she realised that some residents were at risk due to a lack of staff available. For example, there weren’t enough trained employees to deliver the right care for residents with epilepsy, and she was also concerned about discrimination issues.Read more.


Jane had to give up her job as nurse after being diagnosed with a rare, chronic genetic condition. After some unpleasant experiences with the healthcare services providers, she decided to seek advice in Help & Care’s Helpline.Read more.

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