Healthwatch

Local Healthwatch helps people who use health and social care services to influence how those services are delivered.

As the independent consumer champion for all health and social care services, Local Healthwatch organisations listen to feedback about services and share it with GPs, Hospitals, healthcare organisations, local authorities and others to make a real difference.

Since their launch in 2013, the impact of Local Healthwatch organisations is increasing and the benefits of listening to people who use services is better understood.

Help & Care plays a key role in eight Local Healthwatch services, bringing our considerable experience of working with people and communities, listening to their experiences and amplifying their voices to influence change.  Help & Care works collaboratively with a range of partners, including Citizen’s Advice, to ensure people receive good quality information to support their health and care, are enabled to share their experiences, both good and bad and can access support if they need to make a complaint about an NHS service. 

Each of the Local Healthwatch organisations we work with run as independent Community Interest Companies with Help & Care as a Member alongside our delivery partners and volunteer non-executive directors.

We are incredibly proud of what we have been able to achieve with Healthwatch so far, including national recognition for some of our work. 

To find out more about the work we are doing with our partners or to share your experiences of using health and social care services, click on th logos below to visit their webpages:

I am proud to be working with and supporting our fantastic Local Healthwatch organisations that are truly making a difference to health & social care services. As one of the largest providers of Healthwatch, we are able to identify and share good practice, support and celebrate our staff and invest in strong services that are tailored to their locality. We have never had a ‘one size fits all’ approach but put people and communities – whether in rural Wiltshire or urban Croydon – are at the heart of our service delivery.

Contact details:

Healthwatch Croydon - 0300 012 0235

Healthwatch Hampshire - 01962 440 262

Healthwatch Isle of Wight - 01983 608608

Healthwatch Portsmouth - 023 9354 1510 

Healthwatch Slough - 01753 325333

Healthwatch West Sussex - 0300 012 0122

Healthwatch Wiltshire - 01225 434218 

Healthwatch Wokingham Borough - 0118 418 1418

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