Job Vacancies

Job Title - Service - Region

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HEALTHWATCH COORDINATOR - HEALTHWATCH HUB

  • Based:             The Pokesdown Centre office, Bournemouth
  • Salary:           £20,461 per year (pro-rata £12,442 per year for working part-time 22.5 hours per week) 
  • Hours:            Part-time, 22.5 hours per week, to be worked over 3 days

This is an exciting opportunity for a logical thinker with a talent in organised administration coordination. The Healthwatch Coordinator role has a key part in supporting the business support functions at our head office in Bournemouth for our regional Healthwatch teams.

Applicants should have excellent communication and interpersonal skills with the ability to develop strong working relationships with colleagues, managers, directors, board members and outside agencies to ensure effective coordination and completion of information required. You should have a keen eye for detail, accurate record keeping and experience in office administration systems and procedures. You will have a good grasp of IT and Microsoft applications. This is a great new role for someone who has previous administration experience and enjoys being organised and pro-active following up of information required from different sources for various tasks to be completed. It is vital that you have a thorough understanding and empathy with the values of the organisation - personal, innovation, social justice and collaboration.

If you feel you could contribute in this way, we look forward to hearing from you. . 

Application Form - Word format      Application Form - PDF

 

 

 

 

 

Job Advert

Covering Letter 

Job Description

Person Specification

Equal Opportunities Monitoring Form

 

 

 

 

 

Friday, 6th December 2019 (by 12 noon)

 

 

 

 

 

Monday, 16th December 2019

HEALTHWATCH OFFICER - HEALTHWATCH PORTSMOUTH

  • Based:             Portsmouth
  • Salary:           £23,635 to £26,214 per year
  • Hours:            Part-time, 18.5 hours per week 

Are you passionate about making a difference?

Healthwatch Portsmouth works to get the best out of local health and social care services responding to residents' voice. From improving services today to helping shape better ones for tomorrow, we listen to Portsmouth people's views and experiences and then influence decision-making.

We are looking for a Healthwatch Officer to join our team in delivering a number of research projects and to engage with a wide range of people in Portsmouth so we can hear their experiences of health as social care services.

This will require the post holder to take a lead role in working with communities and organisations, setting up and running events and managing projects. Applicants will need experience in managing social media and have the knowledge and practical experience of community involvement methods as well as proven experience of leading and developing projects.

Ability to travel across Portsmouth and surrounding areas as well as occasional travel to different locations of business will be required for this role.

This is an exciting and wide-ranging role for someone with a passion to improve health and social care services through patient experience.

If you feel that you can contribute in this way, we would like to hear from you. 

Application Form - Word format      Application Form - PDF

 

 

 

 

Job Advert

Covering Letter 

Job Description

Person Specification

Equal Opportunities Monitoring Form

 

 

 

 

CLOSED - Monday, 11th November 2019 (by 12 noon)

 

 

 

 

Wednesday, 20th November 2019

PRIMARY CARE NETWORK LINK WORKER

  • Based:            Bournemouth, Poole and West Dorset
  • Salary:           £19,627 to £22,889 per year
  • Hours:            Full-time, 37 hours per week 

Do you have experience providing information, support and empowering people to take control of their health and wellbeing?

As the Primary Care Network Link Worker, you will be the key person responsible for triaging, managing capacity and engaging the appropriate person or organisation to provide support for the clients within Primary Care Network GP surgeries.

You will be working within our primary care network multi-disciplinary healthcare team, providing 1:1 personalised support to people who are referred to you by team members and local agencies.

You will build trusting relationships with people at all levels, create a shared personalised care and support plan and connect them to community groups and Voluntary, Community and Social Enterprise (VCSE) organisations and services as well as work with partners to provide support to organisations involved in social prescribing.

You must be a good listener, have time for people and be committed to supporting local communities to care for each other. You should have experience of working positively with people facing complex social and emotional challenges as well as have great interpersonal skills and ability to support people, community groups and local organisations.

An enhanced Disclosure & Barring Service (DBS) police record check in relation to vulnerable adults is required for this role.

Ability to travel across Dorset (and occasionally to other areas of the business), driving licence and use of own vehicle is required for this role – work related travel expenses are reimbursed at 45p per mile.

If you feel that you can contribute in this way, we would like to hear from you. To arrange an informal discussion about the role, please contact icsadmin@helpandcare.org.uk

Application Form - Word format      Application Form - PDF

 

 

 

 

Job Advert

Covering Letter 

Job Description & Person Specification

Equal Opportunities Monitoring Form

 

 

 

 

CLOSED - Tuesday, 12th November 2019 (by 5pm)

 

 

 

 

Thursday, 21st November 2019

HEAD OF HEALTHWATCH 

  • Based:            Healthwatch Hampshire Office, Winnall, Winchester  
  • Salary:           £36,959 to £42,500 per year
  • Hours:            Full-time, 37 hours per week 

Help & Care is a well-established charity and a large provider of Healthwatch services in Southern England. We are looking for an energetic, organised and dynamic person to take on a new senior position which will help us to continue to offer excellent Healthwatch services in our area.  This role will lead, develop and support the delivery of high quality local Healthwatch services in specified areas, currently Hampshire, Portsmouth, Wokingham Borough and Slough, working with the relevant boards and key delivery partners.

This is an exciting time in Help & Care, with many changes and developments throughout the organisation. In this role, you will be responsible for providing management to senior staff members and ensuring contractual obligations and statutory duties of Healthwatch are delivered. You will lead the development of new areas of Healthwatch activity working closely with local boards in line with their strategic vision and priorities.

We are looking for an experienced manager, well organised and able to manage a diverse workload, dispersed teams and to support leadership boards.  You we need to be a skilled communicator with the ability to influence senior players in health and social care and gain respect as a leader in the field of patient and public involvement. Knowledge and experience of working in a health and/or social care environment is not essential but advantageous. More important is to have a strong awareness of the local and national health and social care landscape.

Applicants will need to have the ability to travel across the south region for this role.

If you feel that you can contribute in this way, we would like to hear from you. If you would like an informal chat about the role, please contact Emma Leatherbarrow (Director of Partnerships – Help & Care) on 0300 111 3303 or e-mail emma.leatherbarrow@helpandcare.org.uk.

Application Form - Word format      Application Form - PDF

 

 

 

Job Advert

Covering Letter 

Job Description 

Person Specification

Equal Opportunities Monitoring Form

 

 

 

CLOSED - Tuesday, 5th November 2019 (by 12 noon)

 

 

 

 

Friday, 15th November 2019

 

Help & Care are one of the largest providers of Healthwatch services in England. Providing good quality information, advice and signposting is a statutory requirement of the service. This is delivered on the phone, online and face to face in communities and this role is part of the Healthwatch Hub team providing this central service from our head office in Bournemouth. The team has daily contact with the public and other agencies, primarily over the telephone.

 

You will need to have experience of dealing with customers by telephone and have active listening skills, accurate record keeping and data entry skills. Knowledge and experience of working in a health and/or social care environment although not essential is advantageous.

 

If you feel that you can contribute in this way, we would like to hear from you.

 

HEALTHWATCH OFFICER – HEALTHWATCH PORTSMOUTH

 

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